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Fax-related error messages
Phone Line Busy
These are possible solutions. Try one or more of the following:
Change redial settings
The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up
to five times at intervals up to 8 minutes.
To change the redial settings:
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until the Fax Setup submenu is highlighted.
4 Press .
5 Press or repeatedly until the Dialing and Sending submenu is highlighted.
6 Press .
7 To change the length of time between redials:
a Press or repeatedly until you reach Redial Time.
b Press or repeatedly until the setting you want appears.
c Press to save.
8 To change the number of times the printer will redial:
a Press or repeatedly until you reach Redial Tries.
b Press or repeatedly until the setting you want appears.
c Press to save.
Schedule to resend fax at a later time
See “Sending a broadcast fax at a scheduled time” on page 76.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Failed to Connect
These are possible solutions. Try one or more of the following:
Use phone line checklist
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
• If the telephone line is being used by another device, wait until the other device is finished before sending the
fax.
Troubleshooting
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