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4 Press .
5 Press or repeatedly until the Dialing and Sending submenu is highlighted.
6 Press .
7 Press or repeatedly until you reach Max Send Speed.
8 Press or to select a lower transmission speed.
9 Press to save.
10 Resend the fax.
11 If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission
speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.
Caller ID information is not displayed
Caller ID pattern may not be set correctly
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for
the printer to display Caller ID information. For more information, see “Using Caller ID” on page 80.
Jams and misfeeds troubleshooting
Paper jam in the printer
Remove the paper manually
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Paper jam in the paper support
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Paper jam in the Automatic Document Feeder (ADF)
1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
2 Firmly grasp the paper, and gently pull it out.
3 Close the ADF.
4 Press .
Troubleshooting
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