ZyXEL Communications IES-612-51A Modem User Manual


 
IES-612-51A User’s Guide
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APPENDIX B
Customer Support
Please have the following information ready when you contact customer support.
Required Information
Product model and serial number.
Warranty Information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
“+” is the (prefix) number you dial to make an international telephone call.
Corporate Headquarters (Worldwide)
Support E-mail: support@zyxel.com.tw
Sales E-mail: sales@zyxel.com.tw
Telephone: +886-3-578-3942
Fax: +886-3-578-2439
Web: www.zyxel.com, www.europe.zyxel.com
FTP: ftp.zyxel.com, ftp.europe.zyxel.com
Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park,
Hsinchu 300, Taiwan
Costa Rica
Support E-mail: soporte@zyxel.co.cr
Sales E-mail: sales@zyxel.co.cr
Telephone: +506-2017878
Fax: +506-2015098
Web: www.zyxel.co.cr
FTP: ftp.zyxel.co.cr
Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San
José, Costa Rica
Czech Republic
E-mail: info@cz.zyxel.com
Telephone: +420-241-091-350
Fax: +420-241-091-359
Web: www.zyxel.cz