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Issue 3.3 February 2003 13
Upgrade documents
There are several upgrade paths supported with CMS. There is a document designed to
support each upgrade. Note that none of the following upgrade documents are available
from the publications center.
● Base load upgrades
Use a base load upgrade when upgrading CMS to the latest load of the same version
(for example, R3V9 ak.g to R3V9 al.k). A specific set of instructions is written for the
upgrade and is shipped to the customer site with the CMS software CD-ROM as part of
a Quality Protection Plan Change Notice (QPPCN).
● Platform upgrades and data migration
Use a platform upgrade when upgrading to a new hardware platform (for example,
upgrading from a SPARCserver 5 to an Enterprise 3500). The new hardware platform
is shipped from the factory with the latest CMS load. Therefore, as part of the upgrade
you will have the latest CMS load (for example, R3V9 to R3V11 or the latest load of the
same CMS version). For R3V11, a specific set of instructions is written for the upgrade
and is shipped to the customer site with the new hardware.
Document title
Avaya CMS R3V11 Base Load Upgrades
CentreVu Call Management System Release 3 Version 9 Base Load Upgrade Procedures
Document title
Avaya Call Management System Release 3 Version 11 Platform Upgrade and Data Migration
CentreVu Call Management System Release 3 Version 9 Platform Upgrade and Data Migration
Instructions