Filter
Top Products
Recovery procedures
Issue 3.3 February 2003 187
Symptom – The system cannot dial out to report alarms using the Alarm Origination
Manager (AOM).
Solution – To correct this problem:
1. Enter:
tail /etc/uucp/Devices
The system should display the following:
2. Check the settings on the remote console modem. For the U.S. Robotics modem,
make sure that DIP switches 1 and 8 are down (ON). If these switches are not set
correctly, you may still be able to dial in, but it may not dial out.
3. Enter:
/opt/cc/install/aot/r1vXxx.x/bin/setup
This restarts AOM. The release number Xxx.x depends on your installation.
To send a test alarm:
1. Enter the following commands to set up the test environment:
. /opt/cc/aot/bin/aom_env
cd /opt/cc/aot/bin
aom start
export PRODUCT_TYPE=TEST
2. Enter:
./log_error -e 30001 -d “test alarm”
This sends a test alarm.
3. Enter:
./alarm_view -p TEST -a TEST_ALARM
This will display the test alarm.
4. Enter:
./alarm_resolve -p TEST -a TEST_ALARM
This resolves the test alarm.
ACU cua/b - Any Hayes
Direct cua/a - Any Direct
Direct cua/b - Any Direct