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Print Quality Problems
7-27
Troubleshooting
7
Print Quality Problems
When a problem occurs while using this printer, note the symptoms and take the
following measures.
IMPORTANT
•
If a message appears in the Printer Status Window, apply remedies according to the
message.
•
For details on paper jams, see "Paper Jams," on p. 7-4.
•
If a symptom that is not indicated in this section occurs, if the indicated remedy does not
solve the problem, or if you cannot determine the problem, consult your Canon dealer.
White streaks appear.
Cause The drum in the drum cartridge has deteriorated or is damaged.
Remedy Replace the drum cartridge with a new one. (See "Replacing the Drum
Cartridge," on p. 5-15.)
The overall print result is faint.
Cause 1 [Toner Density] is not specified properly.
Remedy Specify [Toner Density] in the printer driver to a darker level.
Click [Details] in the [Quality] sheet and specify [Toner Density] in the [Details
Settings] dialog box.
Cause 2 [Use Toner Save] is selected.
Remedy Uncheck [Use Toner Save] in the printer driver.
Click [Details] in the [Quality] sheet and specify [Use Toner Save] in the [Details
Settings] dialog box.
The overall print result is dark.
Cause 1 [Toner Density] is not specified properly.
Remedy Specify [Toner Density] in the printer driver to a lighter level.
Click [Details] in the [Quality] sheet and specify [Toner Density] in the [Details
Settings] dialog box.