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When Nothing is Printed
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Troubleshooting
7
When Nothing is Printed
Check the following items if nothing is printed after executing a print operation from
the application.
1
Check if an error message is displayed in the Printer Status
Window.
IMPORTANT
If not, uninstall the CAPT software and install it again. (See "Uninstalling the CAPT
Software," on p. 3-69.)
2
Print a test page.
● For Windows 98/Me
❑ Click the [Printer Property] dialog box ➞ [General] ➞ [Print Test Page] in order.
● For Windows 2000/XP
❑ Click the [Printer Property] dialog box ➞ [General] ➞ [Print Test Page] in order.
■ When the test page is printed appropriately
Printing can be performed from the CAPT software. Check the application and make sure
that all the settings are specified properly.
■ When a test page cannot be printed
Uninstall the CAPT software, reinstall it, and print a test page again.
(See "Uninstalling the
CAPT Software," on p. 3-69.)