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Troubleshooting
This chapter contains information to help you solve problems you may
have when using the MultiPASS L6000. It includes:
❍ Paper jams
❍ LCD messages
❍ Printing problems
❍ Print quality problems
❍ Paper feeding problems
❍ Faxing problems
❍ Telephone problems
❍ Copying problems
❍ General problems
❍ Technical notes
❍ Memory Clear Report
If you have a problem with your MultiPASS and you cannot resolve it by
referring to the information in this chapter, contact the Canon Computer
Systems Customer Care Center. See page 1-2 for details.
Canon’s support personnel are trained in the technical support of Canon’s
products and should be able to help you with your problem. If your
printer requires service, they can provide you with the telephone number
of your local Canon Authorized Service Facility (ASF).
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Attempting to repair the MultiPASS yourself may void the limited
warranty as to that repair. See the limited warranty card for details.
Chapter 10 Troubleshooting 10-1
MP L6000—USERS MANUAL/V000/12-97
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Troubleshooting