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10-22 Troubleshooting Chapter 10
MP L6000—USERS MANUAL/V000/12-97
Problem Cause Solution
The MultiPASS does The MultiPASS may not For the MultiPASS to switch
not switch automatically be in FaxTel mode. automatically between fax
between telephone and and telephone reception, the
fax transmissions Receive Mode must be set to
FaxTel mode.
In the Advanced: Receive Fax Make sure this option is set
options, the “Default Action to Receive. (See page 8-8).
if No Answer To Telephone”
is set to Disconnect.
There may be a document Make sure you have printed
in memory. out any documents in memory.
An error may have occured Check the LCD for an error
during reception. message. (See page 10-11.)
The multi-purpose tray may Make sure paper is loaded in
be empty. the multi-purpose tray.
The sending fax may not Some fax units cannot send
send the CNG signal that the CNG signal that tells your
tells the MultiPASS that the MultiPASS the incoming signal
incoming signal is a fax. is from a fax. In such cases,
you will have to receive the
document manually.
Cannot receive a You may have pressed Always press START/COPY
document manually START/COPY after hanging before hanging up the
up the telephone. telephone. Do not press
START/COPY after you hang
up the telephone; this will
disconnect the call.