Filter
Top Products
Chapter 10 Troubleshooting 10-15
MP L6000—USERS MANUAL/V000/12-97
Troubleshooting
Printing Problems
Problem Cause Solution
The ALARM light The MultiPASS may have a Clear any paper jams. See
comes on and the paper jam. page 10-3.
MultiPASS L6000
beeps while printing If you cannot clear the
problem, unplug the
MultiPASS, wait 15 seconds,
then plug it in again. (You will
lose any documents stored in
memory.) If the problem is
fixed, the ALARM light will be
off and the LCD display will
show the date and Receive
Mode (Standby Mode).
If the ALARM light stays on,
call the Customer Care Center.
See page 1-2.
Data from computer is The power cord may not Check that the power cord is
not printed be plugged in securely. plugged securely into the unit
and into the wall outlet. If the
MultiPASS is plugged into a
power strip, make sure the
power strip is plugged in and
turned on.
The interface cable may not Check the interface cable
be securely connected to the connection.
MultiPASS and the computer.
The interface cable may Make sure the cable is a
not be the correct type. bi-directional parallel interface
cable less than 6.6 feet (2 m) in
length.
The MultiPASS or computer Unplug the MultiPASS and
may have been turned on turn off the computer. Plug
when you connected the the unit back in and turn
interface cable. the computer back on again.
The toner cartridge may need Rock the toner cartridge.
to be replaced. See page 9-11.
The application you are Check the computer and the
printing from may not be
application to make sure they
set
up properly.
are configured correctly.