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10-2 Troubleshooting Chapter 10
If you need to contact Canon directly, make sure you have the following
information:
❍ Product name—MultiPASS L6000
❍ Serial number
❍ MultiPASS Desktop Manager version number
❍ Place of purchase
❍ Nature of problem
❍ Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the unit:
The version number of MultiPASS Desktop Manager is included in the
About information. In the Desktop Manager, click Help and then click
About.
CANON INC.(DA1)
RS5-8658
MADE IN JAPAN
NO.
X X X X X X X X
SERIAL
NUMBER
MP L6000—USERS MANUAL/V000/12-97
A250_7-01