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Chapter 10 Troubleshooting 10-25
MP L6000—USERS MANUAL/V000/12-97
Troubleshooting
Problem Cause Solution
MEMORY FULL The MultiPASS’s memory Print out any faxes stored in
appears in the LCD is full. memory. Then print one copy
when you are making at a time.
multiple copies
The documents you are trying If nothing is stored in memory,
to print may have too much print one copy at a time.
graphic or detailed information.
General Problems
Problem Cause Solution
The MultiPASS has The power cord may not be Make sure the power cord is
no power securely plugged into the unit. plugged securely into the unit
and into a wall outlet.
If the power cord is connected
to a power strip, make sure the
strip is connected to an outlet
and turned on.
The power cord may not be Check the power cord by
supplying power. substituting another, or by
connecting the power cord to a
wall outlet you know to be
working.
Nothing appears in the The MultiPASS may not be Check the plug and be sure it is
LCD display receiving power. firmly plugged into the power
connector and the wall outlet.
Open and close the front cover.
If the display remains blank,
unplug the MultiPASS, wait five
seconds, then plug it in again.