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Cause Corrective Action
The paper source selection is incorrect. Press the Load button and select the paper source.
Cannot load sheets
Cannot load sheets
Cause Corrective Action
The paper source selection is incorrect. Press the Load button and select the paper source.
Paper is not cut straight
Paper is not cut straight
Cause Corrective Action
The paper is bent or curled at the cut position. Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position be-
fore it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with the
Cutter Unit.
Specify Manual in Cutting Mode in the Control Panel menu and use scissors or
a cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.") ➔P.351
The Cutter Unit is not installed correctly. Reinstall the Cutter Unit correctly.
(See "Replacing the Cutter Unit.") ➔P.554
The Cutter Unit blade is worn out. Replace the Cutter Unit.
(See "Replacing the Cutter Unit.") ➔P.554
Cut Speed is not configured correctly in the
Control Panel menu.
Change the Cut Speed setting in the Control Panel menu.
(See "Menu Structure.") ➔P.441
During cutting, printed documents fall out at an
angle.
In the Control Panel menu, set Cutting Mode to Eject. Hold documents after
printing, as they are cut.
(See "Specifying the Cutting Method for Rolls.") ➔P.351
Paper is not cut
Paper is not cut
Cause Corrective Action
In the printer driver, No or Print Cut Guideline is specified in
Automatic Cutting.
Specify Yes in Automatic Cutting in the printer driver.
(See "Page Setup Sheet (Windows).") ➔P.157
(See "Paper Detailed Settings Dialog Box (Mac OS).") ➔P.257
In the Control Panel menu, Cutting Mode is set to Eject or
Manual.
If the Cutting Mode is Eject, press the Cut button to cut the paper.
If the Cutting Mode is Manual, cut rolls with scissors or the like.
(See "Specifying the Cutting Method for Rolls.") ➔P.351
The Cutter Unit is not installed. Install the Cutter Unit.
(See "Replacing the Cutter Unit.") ➔P.554
The size of clear film cannot be detected
The size of clear film cannot be detected
Cause Corrective Action
The Platen is soiled with ink or other substances. Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.") ➔P.564
Margins are wide
Margins are wide
Cause Corrective Action
Rolls are advanced a specific amount before cutting
to prevent problems with cutting and paper ejection.
This operation is normal.
When Cutting Mode in the Control Panel menu was
set to Manual, you selected Do not perform in re-
sponse to the "Perform the detection of paper
leading edge?" message.
Set Cutting Mode to Manual again, and select Perform(recommend) when
the "Perform the detection of paper leading edge?" message is displayed.
Note that when you select Perform(recommend), if the paper is strongly
curled, the Printhead may rub against the leading edge of the paper when
the printing starts.
(See "Specifying the Cutting Method for Rolls.") ➔P.351
iPF8400SE
Cannot load sheets
User's Guide
Troubleshooting Problems Regarding Paper
587