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edge switch 2/16 service manual 2–43
Diagnostics
↓
Remote fault isolation is being performed through the embedded web server
interface. Go to step 25.
6
At the Product View, does a grey square appear at the alert panel and as the
background to the icon representing the switch reporting the problem?
YES NO
↓
The switch-to-HAFM server connection is restored and appears operational.
The grey square indicates the HAFM server cannot communicate with the switch
because:
• The switch-to-HAFM server Ethernet link failed.
• AC power distribution in the switch failed, or AC power was disconnected.
• The switch CTP card failed. Because the CTP card is not a FRU, replace the
switch.
Continue.
7
Inspect the switch reporting the problem for indications of being powered on, such as:
• At the front panel, an illuminated PWR or ERR indicator.
• Green LEDs illuminated on the power supplies.
• Audio emanations and airflow from fans.
Does the switch appear powered on?
YES NO
↓
Analysis for an ac power distribution or CTP card failure is not described in
this MAP. Go to "
MAP 0000: Start MAP
" on page 2-7. If this is the second time
at this step, contact the next level of support.
8
The switch-to-HAFM server Ethernet link failed. Click the icon with the grey square
representing the switch reporting the problem. The Hardware View displays. At the
Hardware View:
• A grey square appears at the alert panel.
• No FRUs are visible for the switch.