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1–14 edge switch 2/16 service manual
General InformationI
• System event information displays at the attached HAFM server, a remote
workstation communicating with the HAFM server, or the embedded web server
interface.
• LEDs on the switch front panel or FRUs illuminate to indicate a hardware
malfunction.
• An unsolicited SNMP trap message is received at a management workstation,
indicating an operational state change or failure.
• Notification of a significant system event is received at a designated support
center through an e-mail message or the call-home feature.
System events can be related to a:
• Switch or HAFM server failure (hardware or software).
• Ethernet LAN communication failure between the switch and HAFM server
• Link failure between a port and attached device.
• ISL failure or segmentation of an E_port.
Fault isolation and service procedures vary depending on the system event
information provided. Fault isolation and related service information is provided
through maintenance analysis procedures (MAPs) documented in Chapter 3. MAPs
consist of step-by-step procedures that prompt service personnel for information or
describe a specific action to be performed. MAPs provide information to interpret
system event information, isolate a switch failure to a single FRU, remove and replace
the failed FRU, and verify switch operation. The fault isolation process normally
begins with "
MAP 0000: Start MAP" on page 2-7.
Ensure the correct switch is selected for service (if the HAFM server manages
multiple switches or other Hewlett Packard products) by enabling unit beaconing at
the failed switch. The amber system error LED on the switch front panel blinks when
beaconing is enabled. Instructions to enable beaconing are incorporated into MAP
steps.
Remote Workstation Configurations
Using a standard web browser, the HAFM and product manager applications can be
downloaded and installed on remote user workstations that are LAN-attached to the
HAFM server. Operators at these workstations can manage and monitor switches
controlled by the HAFM server. A maximum of nine concurrent users (including a
local user) can log in to the HAFM application.