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PROBLEMS RELATED TO RECEPTION
You wish to delete or
edit an individual key
but do not know which
group key it is stored
in.
Are multiple group keys stored? If multiple group keys have been stored, print the Group
List in "Sending Address List" in the system settings.
The list will show where the key is stored.
➞System Settings > "List Print (User)" > "Sending
Address List" > "Group List"
You wish to delete or
edit an individual or
group key but do not
know which program
key it is stored in.
Are multiple program keys stored? If multiple program keys have been stored, print the
Program List in "Sending Address List" in the system
settings. The list will show where individual and group
keys are stored.
➞System Settings > "List Print (User)" > "Sending
Address List" > "Program List"
Problem Point to check Solution
Printing does not take
place after reception.
Does a message appear in the display
instructing you to add toner or paper?
(Printing is not possible when this
screen appears.)
Restore printing capability as instructed by the
message.
Does a password entry screen appear? "Hold Setting for Received Data Print" is enabled. Enter
the correct password with the numeric keys.
If you do not know the password, check with your
administrator.
Is forwarding (Inbound Routing function)
selected in the Web page for a received
fax?
When the Inbound Routing function is enabled in the
Web pages, received faxes are automatically forwarded
to a specified E-mail address. If "Print at Error" is
selected when Inbound Routing is enabled, received
faxes will only be printed when an error occurs. If you
need to print a received fax, ask your administrator.
The received image is
faint.
Is the original that was faxed also faint? Ask the other party to send the fax again using a
suitable (darker) exposure setting.
Problem Point to check Solution