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Punching does not
take place.
Does a message appear instructing you
to check the punch module?
Dispose of punch scraps.
☞ "DISCARDING PUNCH WASTE" in the
Maintenance Guide
Is a different size of paper mixed in? Punching is not possible when different widths of paper
are mixed together. To perform mixed size punching,
use paper of the same width and select the [Same
Width] setting. When copying, select [Same Width] for
[Mixed Size Original] in the special modes.
Is a paper size that cannot be punched
included in the print job?
For the paper sizes that can be punched, see the
specifications in the Safety Guide.
Is the tray selected in the printer driver
set to a paper type that cannot be
punched?
Check the paper type settings in the machine and select
a tray that has paper that can be used for punching*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Punching is not possible on labels, tab paper,
transparency film, and envelopes. In addition, if
"Disable Punch" is selected in the user type, punching
will not be possible.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
The stapling position
or punch position is
not correct.
Is the stapling position set correctly? Check the stapling position setting.
☞ MANUAL FINISHING MODE (page 65)
☞ "OUT PUT" in the Copier Guide
Are the punching positions set
correctly?
Check the punch position settings.
☞ MANUAL FINISHING MODE (page 65)
☞ "OUT PUT" in the Copier Guide
Is the orientation of inserting the paper
correct?
(when using the inserter)
Check the orientation of the paper.
☞ INSERTER (page 62)
Paper folding does not
take place.
Are you using a paper size that cannot
be folded?
Only specific paper sizes can be folded. Make sure that
you are attempting to fold an allowed paper size.
☞ FOLDING UNIT (page 61)
Paper is folded in the
wrong place.
Was the paper loaded in the wrong
orientation?
Make sure that the paper is loaded in the correct
orientation for folding.
☞ MANUAL FINISHING MODE (page 65)
☞ "OUT PUT" in the Copier Guide
Problem Point to check Solution