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Stapling does not take
place (including
saddle stitch).
Does a message appear instructing you
to check the staple unit?
Remove jammed staples.
☞ "3. REMOVING MISFEEDS" in the Maintenance
Guide
Does a message appear instructing you
to add staples?
Replace the staple cartridge. Do not forget to replace
the staple case.
☞ "2. REPLACING SUPPLIES" in the Maintenance
Guide
Is a different width of paper mixed in? Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
For the maximum number of sheets that can be stapled,
see the specifications in the Safety Guide.
Is a paper size that cannot be stapled
included in the print job?
For the paper sizes that can be stapled, see the
specifications in the Safety Guide.
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
transparency film, or envelopes. In addition, if "Disable
Staple" is selected in the user type, stapling will not be
possible.
Is the paper type setting of the selected
paper tray set to heavy paper?
Saddle stitch is not possible on heavy paper. (However,
when cover insertion is selected, saddle stitch is
possible when a single sheet of heavy paper is inserted
for use as a cover.)
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Problem Point to check Solution