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20-11
Getting Help With Your SPT 1700 Terminal
SPT 1700 terminal
doesn’t recognize my
handwriting.
You need to use the Graffiti
character strokes for your SPT
1700 terminal to recognize
handwriting input with the stylus.
Refer to
Writing Graffiti with the
Stylus
on page 3-6 for information
about how to write Graffiti
character strokes.
You are making the Graffiti
character strokes in the display
part of the screen, not on the
Graffiti writing area.
Make the Graffiti character strokes
in the Graffiti writing area.
You are writing the strokes for
letters in the left-hand side, and
the strokes for numbers in the
right-hand side of the Graffiti
writing area.
Write the strokes on the proper
side of the Graffiti writing area.
Tapping the screen
buttons or icons does
not activate the
corresponding feature.
The digitizer may need to be
recalibrated.
Recalibrate the digitizer. Choose
Digitizer from the Preferences
application pick list and follow the
directions on the screen.
When I tap the
icon, nothing happens.
Not all applications or screens
have menus.
Try changing to a different
application.
A message displays
stating that your SPT
1700 terminal memory
is full.
You may have too many unused
records.
Delete unused memos and
records. If necessary, you can save
these records on your computer
using the Save Backup Copy
option that displays in the Delete
screens.
Beamed data does not
transmit.
The terminals may be too far
apart.
Confirm that the SPT 1700
terminals are 1 ft. apart or less, and
that the path between the two
devices is clear of obstacles.
When receiving
beamed data an out of
memory message
displays.
Your SPT 1700 terminal requires
at least twice the amount of
memory available as the data
you are receiving. For example,
if you are receiving a 30K
application, you must have at
least 60K free.
Verify the amount of free memory
available.
Problem Cause(s) Solution