20-15
Getting Help With Your SPT 1700 Terminal
Technical Support, Service and Repair
If you have a problem using your SPT 1700 terminal, make sure you have reviewed the
following:
• The
Troubleshooting
section earlier in this chapter
• The README file and Help Notes located in the folder where you installed the
Symbol Palm Terminal Desktop software on your computer (or on your installation
CD)
• The Symbol Palm Terminal Desktop software Online Help.
For further assistance, contact your regional technical support office by e-mail, phone or
fax. Before requesting support, experiment a bit to reproduce and isolate the problem.
When you do contact support, be ready to provide the following information:
• The version of Windows you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem.
Technical Support
United States and Canada
Phone:1-800-659-2240
Web site:http://www.symbol.com/palm
Outside North America, contact your local Symbol representative. Refer to page xix for the
Technical Support number in your country.