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20-12
SPT 1700 Series Product Reference Guide
Applications
Tapping the
Today
button doesn’t display
the current date.
Your SPT 1700 terminal is not
set to the current date.
Make sure the Set Date box in the
General Preferences screen
displays the current date. Refer to
General Preferences
on page 14-
10 for more information.
Entries seem to be
missing in various
applications.
The categories pick list is set for
a specific category.
Check the Categories pick list
(upper-right corner of the screen).
Choose All to display all of the
records for the application.
Security may have been set for
certain records.
Check the Security application and
make sure that the Private Records
setting is set to Show private
records.
HotSync Operations
A Local HotSync
operation does not
complete successfully.
HotSync Manager is not
running.
If HotSync Manager is running, exit
and restart it.
Make sure you selected Local from
the HotSync Manager menu or the
Symbol Palm Terminal Desktop
menu.
Check the cable connection
between the SPT 1700 terminal or
cradle and the serial port on your
computer.
Try a lower baud rate setting on the
Local tab in the Setup screen.
Make sure you are not running
another program — such as
America On-line, CompuServe or
WinFax — that uses the serial port
you selected in the Setup screen.
Read the HotSync Log for the user
account for which you are
performing a HotSync operation.
Problem Cause(s) Solution