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6.13
Troubleshooting
Half of the page is blank. • The page layout is too complex. Simplify the
page layout and remove any unnecessary
graphics from the document.
• The page orientation setting may be incorrect.
Change the page orientation in the Printer
Properties or Print Setup dialog box.
• The paper size and the software paper size
settings do not match. Insert the correct paper
into the machine or change the software paper
size settings in the Print Setup dialog box.
• Scaling may be set to less than 100%. Change
the Scaling setting in the Printer Properties
dialog box.
• The printer cable specifications may be
incorrect. Use or replace the cable with an IEEE-
1284 rated cable.
Your machine prints the
wrong data, or it prints
incorrect characters.
• The printer cable might not be connected
properly. Check the printer cable connection.
• There may be a problem with the printer driver
software. Exit Windows and reboot the
computer. Turn the WorkCentre Pro 580 off and
then back on again.
• The printer cable specifications may be
incorrect. Use or replace the cable with an IEEE-
1284 rated cable.
Printing is too slow.
• If using Windows 95/98/ME, the Spooling
Setting may be set incorrectly. From the Start
menu, select Settings and Printers. Click the
WorkCentre Pro 580 icon with the right mouse
button, select Properties, click the Details
tab, and then click the Spool Settings button.
Select the desired spool setting from the
available choices.
• If you are using Windows NT/2000, the
Scheduling setting may be set incorrectly. From
the Start menu, select Settings and Printers.
Click the WorkCentre Pro 580, icon with the
right mouse button, select Properties, click the
Scheduling tab. Then, select the desired
scheduling setting from the available choices.
Problem Possible Cause and Remedy