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6.17
Troubleshooting
Page skew • Check the paper type and quality. See “Print Media” on
page A.7.
• Make sure that the paper or other media is loaded
correctly and the guides are not too tight or too loose
against the paper stack.
Curl or wave
• Check the paper type and quality. Both high
temperature and humidity will cause paper curl. See
“Print Media” on page A.7.
• Turn over the stack of paper in the automatic paper
feeder. Also try rotating the paper 180° in the
automatic paper feeder.
Wrinkles or creases
• Make sure that paper is loaded properly.
• Check the paper type and quality. See “Print Media” on
page A.7.
• Turn over the stack of paper in the automatic paper
feeder. Also try rotating the paper 180° in the feeder.
Back of printouts
dirty
• The transfer roller area may be dirty. See “Cleaning
the Inside” on page 5.7.
• Check if the toner is leaking. Clean inside the machine.
See page 5.7.
Problem Possible Cause and Remedy
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