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A.13
Appendix
Repairs to the machine should be made only by a Xerox
representative or an authorized Xerox service agency. This
applies at any time during or after the service warranty
period. If unauthorized repair is performed, the remainder of
the warranty period is null and void.
If you find the telephone line is damaged or the telephone
company notifies you that your machine is causing damage,
disconnect the machine from the telephone line and call for
service. Do not reconnect the machine until necessary
repairs are made.
The telephone company will, where practical, notify you when
they need to temporarily disconnect service. However, if
action is reasonable and necessary, but prior notice is not
practical, they may still temporarily disconnect your service.
In such cases they must:
• Immediately notify you of their temporary action.
• Reconnect service when the source of damage is removed.
• Inform you of your right to bring a complaint to the FCC
under FCC rules
The telephone company may make changes to its
communications facilities, equipment, operations, or
procedures. Such action must be reasonable, required in the
operation of their business, and consistent with FCC rules.
They must give you prior written notification if the changes
can:
• Make your machine incompatible with their equipment
• Require modification or alteration of the machine.
• Otherwise physically affect performance of the machine.
When programming emergency numbers and/or making test
calls to emergency numbers:
• Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early
morning hours or late evenings.