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1.3
Getting Started
Information and Service
For answers to questions you might have regarding your
WorkCentre Pro 580, for hints and tips, or for further
assistance with the installation of your WorkCentre Pro 580:
Visit our Web site at http://www.xerox.com
Visit the Xerox Omnifax web site at http://www.omnifax.com
Visit the Xerox Authorized Dealer Channel web site at
http://partner.xerox.com/dealerconnection
Email: techsupport@omnifax.xerox.com
Fax: 1-800-210-6551
Call Service and Support at 1-800-693-6664
or place a service call via e-mail:
service@omnifax.xerox.com
A Customer Service Support Representative will assist you in
keeping your WorkCentre Pro 580 operational and, if
required, will arrange for service.
You will need the following information when you call Xerox;
• Machine Type: WorkCentre Pro 580
• Product Code: KKM
• Machine serial number: Located on the back cover of the
WorkCentre Pro 580
• A description of the problem
• Status Code (if any) displayed on the control panel