Xerox Pro 580 All in One Printer User Manual


 
6.18
Troubleshooting
Black pages The laser printer cartridge may not be installed
properly. Remove the cartridge and reinsert it.
The laser printer cartridge may be defective and need
replacing. Install a new laser printer cartridge.
The printer may require repairs. Contact a service
representative.
Loose toner
Clean the inside of the printer.
Check the paper type and quality. See “Print Media” on
page A.7.
Try installing a new laser printer cartridge.
If the problem persists, the WorkCentre Pro 580 may
require repairs. Contact a service representative.
Character Voids
Character voids are white areas within the parts of
characters that should be solid black:
If you are using transparencies when you experience
this problem, try another type of transparency.
(Because of the composition of transparency media,
some character voids are normal.)
You may be printing on the wrong surface on the
paper. Remove the paper and turn it around.
The paper may not meet paper specifications. See
“Print Media” on page A.7.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
The laser printer cartridge may be installed improperly.
Remove the cartridge and reinsert it.
The laser printer cartridge may be defective. Install a
new laser printer cartridge.
If the problem persists, the WorkCentre Pro 580 may
require repairs. Contact a service representative.
Problem Possible Cause and Remedy
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