Filter
Top Products
10-18
Surveyor
User’s Guide
The ExpertMsg.INI file contains Surveyor’s diagnostic information. This file
can be changed using a text editor, thus giving you a way to add information. Rules
for adding information to ExpertMsg.INI are included at the beginning of the
file. Either possible causes or recommended actions can be added, or any other
special technical note.
Surveyor always looks for the file named ExpertMsg.INI in the Surveyor
installation directory and will use that file for its diagnostic information. If no
ExpertMsg.INI file is found in the directory, Surveyor will not provide
diagnostic information.
Exporting Expert Data
You can export expert data to a comma delimited .csv file. With an Expert window
active, select
Export... from the File menu. The symptom list in the top panel is
exported by default. From the Overiew tab, all counters are exported.
If you want to export the Detail data in the bottom right panel of an Expert display,
click on any field in any table in this panel and select
Export... from the File menu. .
Data for all tables in this panel are exported.
Printing Expert Data
You can print expert data. With an Expert window active, select
Print from the File
menu or press the print button on the Detail View toolbar. The symptom list in the
top panel is printed by default. From the Overiew tab, all counters are printed.
If you want to print the Detail data in the bottom right panel of an Expert display,
click on any field in any table in this panel and select
Print from the File menu. Data
for all tables in this panel are printed.
Working with Timestamps
The number of symptoms reported may be different between monitor and capture.
The capture feature performs at full line rate and captures all packets whereas the
monitor may or may not include all packets.
Timestamps, when viewing expert tables, contain the time and date when the
information was captured. Frames are processed for inclusion in the expert table in
batches of 100, so it is possible for two frames to have exactly the same timestamp
in expert tables. The order in which symptoms or analyses are displayed is always
the same order in which they were encountered in the capture file or buffer. The
timestamps for analyzer devices increment from the time the device was last started.
If Surveyor detects two symptoms in the same packet, Surveyor will display the
symptom that it determines to be the most hazardous to network function.