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Control panel messages
The majority of the control-panel messages are intended to guide the user through typical
operation. The control-panel messages indicate the status of the current operation, and
include a page count on the second line of the display, if appropriate. When the device is
receiving fax data, print data, or scanning commands, control-panel messages indicate this
status. In addition, alert messages, warning messages, and critical error messages indicate
situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge
the message by pressing E
NTER
to resume or by pressing C
ANCEL
to cancel the job. With
certain warnings, the job might not complete or the print quality might be affected. If the alert
or warning message is related to printing and the auto-continue feature is on, the device will
attempt to resume the printing job after the warning has appeared for 10 seconds without
acknowledgement.
Alert and warning messages
Control panel message Description Recommended action
10.000x Supply error E-label can’t be read or print cartridge is
not properly installed.
1. Reinstall print cartridge.
2. Power cycle device.
3. If the problem is not solved, replace
the cartridge.
ADF door is open The ADF lid is open or a sensor is
malfunctioning.
Make sure that the ADF lid is closed.
Remove the ADF and reinstall it.
If the message persists, turn off the
power by using the power switch, wait at
least 30 seconds, and then turn on the
power and wait for the device to initialize.
Try another power source.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
Canceled copy. Clear document The C
ANCEL
button was pressed to
cancel the current job while pages were
feeding from the ADF. The cancel
process does not automatically clear the
ADF.
Remove the jammed item. See Media
jams occur in the automatic document
feeder (ADF). Then, clear the items in
the ADF tray and start over.
Canceled scan. Clear document The C
ANCEL
button was pressed to
cancel the current job while pages were
feeding from the ADF. The cancel
process does not automatically clear the
ADF.
Remove the jammed item. See Media
jams occur in the automatic document
feeder (ADF). Then, clear the items in
the ADF tray and start over.
ENWW Control panel messages 217