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Control panel message Description Recommended action
Memory is low. Press [Enter] The device memory has been almost
completely filled.
Allow the device to finish the job, or
press E
NTER
to cancel the job.
Memory low Only 1 copy made The device does not have enough
memory to complete the collated copy
job.
Break the job into smaller jobs that
contain fewer pages.
No Dial Tone The device could not detect a dial tone. Check for a dial tone on the phone line
by pressing S
TART
F
AX
.
Unplug the telephone cord from both the
device and the wall and replug the cord.
Make sure that you are using the
telephone cord that came with the device.
Unplug the device telephone cord from
the wall, plug in a telephone, and try
making a voice call.
Plug the device phone cord into a jack
for another phone line. See
Changing
the detect-dial-tone setting.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
No document sent The device did not scan any pages, or it
did not receive any pages from the
computer to transmit a fax.
Try sending the fax again.
No fax answer Redial pending The receiving fax line did not answer.
The device attempts to redial after a few
minutes.
Allow the device to retry sending the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct
fax number.
If the device continues to redial, unplug
the device telephone cord from the wall,
plug in a telephone, and try making a
voice call.
Plug the device phone cord into a jack
for another phone line.
Try a different phone cord.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
Alert and warning messages (continued)
222 Chapter 14 Troubleshooting ENWW