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Control panel message Description Recommended action
Engine error The device has experienced an engine
error.
Press E
NTER
to clear the message.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
Sensor error The device has experienced an internal
sensor error.
Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
Critical error messages (continued)
ENWW Control panel messages 227