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Control panel message Description Recommended action
Fax Send error An error occurred while trying to send a
fax.
Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line
by pressing S
TART
F
AX
.
Check that the telephone cord is
securely connected by unplugging and
replugging the cord.
Make sure that you are using the
telephone cord that came with the device.
Make sure that the phone is working by
disconnecting the device, plugging in a
telephone to the phone line, and making
a voice call.
Connect the device to a different phone
line.
Set the fax resolution to Standard
instead of the default of Fine. See
To
adjust the resolution for the current fax job.
If the error persists, contact
HP Customer Care. See
Service and
support or the support flyer that came in
the device box.
Fit to Page on flatbed only The copy reduce/enlarge feature (called
"Fit to Page") applies only to copies
made from the flatbed scanner.
Use the flatbed or select another
reduction/enlargement setting.
Group dial not allowed in group The speed-dial code that you typed is
programmed for a group. Adding a
group-dial to another group-dial is not
allowed.
Add one-touch buttons (programmed as
an individual speed dial) or speed-dial
codes to a group-dial.
Insert Memory Card Card is not in memory slot or is not
inserted completely.
Insert card or verify that card is inserted
completely.
Invalid date An invalid date was entered, such as
June 35.
Re-enter the date.
Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate
for your device.
Invalid entry Invalid data or response. Correct the entry.
Invalid Memory Card The proof sheet does not match the files
on the memory card.
Remove the memory card and insert the
correct memory card.
Mem. low 1 copy Press [cancel] The device completed making one copy.
The remaining copies have been
canceled because of low device-memory.
Press C
ANCEL
to clear the error. Break
the job into smaller jobs that contain
fewer pages.
Memory Card is in backwards The memory card was inserted
backwards into the card slot.
Remove, turn, and reinsert the card.
Memory is low Try again later The device does not have enough
memory to start a new job.
Wait until the current job is finished
before starting a new job.
Alert and warning messages (continued)
ENWW Control panel messages 221