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Incorrect printer output ..................................................................................................................... 203
Incorrect fonts .................................................................................................................. 203
Symbol sets ..................................................................................................................... 203
Drifting text ....................................................................................................................... 203
Output errors .................................................................................................................... 203
Partial printout .................................................................................................................. 204
Guidelines for printing with different fonts ........................................................................ 204
Software application problems ......................................................................................................... 205
System selection through software .................................................................................. 205
Font selection from software ............................................................................................ 205
Color selection from software .......................................................................................... 205
Optional Tray 3 and duplexer recognition ........................................................................ 206
Troubleshooting common Macintosh problems ................................................................................ 207
Solving problems with Mac OS X. ................................................................................... 207
Color printing problems .................................................................................................................... 210
Printout color error ........................................................................................................... 210
Incorrect shade ................................................................................................................ 210
Missing color .................................................................................................................... 210
Cartridge error ................................................................................................................. 211
Color match error ............................................................................................................. 211
Print quality troubleshooting ............................................................................................................. 212
Print quality problems associated with media .................................................................. 212
Overhead transparency defects ....................................................................................... 212
Print quality problems associated with the environment .................................................. 213
Print quality problems associated with jams .................................................................... 213
Print quality troubleshooting pages .................................................................................. 213
Print quality troubleshooting tool ...................................................................................... 213
Calibrating the printer ...................................................................................................... 214
Repetitive defect ruler ...................................................................................................... 214
Print quality defect chart .................................................................................................. 215
Appendix A Working with memory
Printer memory ................................................................................................................................. 222
Installing memory ............................................................................................................................. 223
Installing DDR memory DIMMs ....................................................................................... 223
Enabling memory ............................................................................................................................. 228
To enable memory for Windows 2000 and Windows XP ................................................. 228
Appendix B Supplies and accessories
Ordering directly through the embedded Web server (for printers with network connections) ......... 230
Part numbers .................................................................................................................................... 231
Appendix C Service and Support
Hewlett-Packard limited warranty statement .................................................................................... 236
Print cartridge limited warranty statement ........................................................................................ 237
Fuser and transfer unit limited warranty statement .......................................................................... 238
HP maintenance agreements ........................................................................................................... 239
On-site service agreements ............................................................................................. 239
Priority on-site service ..................................................................................... 239
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