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HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: For the HP Color LaserJet CP4005 Series printers, updated HP printer software,
product and support information, and printer drivers in several languages can be obtained from
http://www.hp.com/support/ljcp4005. (The sites are in English.)
Go to
http://www.hp.com/support/net_printing for information about network printing using
HP Jetdirect print servers.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and
printing problems. The ISPE tools may be accessed from
http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected
to a responsive team waiting to help you. For the telephone number for your country/region, see the
flyer that came in the box with the product. You can also visit
http://www.hp.com, and then click Contact
HP, and then click Contact HP Worldwide. Before calling HP, have the following information ready:
product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at
http://www.hp.com. Click the support & drivers block.
Software utilities, drivers, and electronic information
Go to
http://www.hp.com/go/ljcp4005_software for the HP Color LaserJet CP4005 Series printer. The
Web page for the drivers might be in English, but you can download the drivers themselves in several
languages.
For telephone support, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from
http://www.hp.com/sbso/product/supplies. In
Canada, supplies can be ordered from
http://www.hp.ca/catalog/supplies. In Europe, supplies can be
ordered from
http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from
http://www.hp.com/paper/.
Accessories can be ordered from
http://www.hp.com/go/accessories.
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service
for your product, call the customer support number for your country/region. See the flyer that came in
the box with the printer.
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
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