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Control panel message Description Recommended action
Creating... CLEANING PAGE This message is displayed while a cleaning
page is being generated. When the page is
complete, the control panel display backs up
one screen to the PRINT QUALITY menu.
No action necessary.
When the page is printed, follow the
instructions printed on the cleaning page to
process the page.
CYAN CARTRIDGE IN
WRONG POSITION
alternates with
For help press
The supplies gauge will display the
consumption levels of print cartridges.
The cyan cartridge is installed in the wrong
slot and the cover is closed.
1. Open the top and front covers.
CAUTION The image
transfer unit can be easily
damaged.
2. Open the image transfer unit.
3. Remove the incorrect print cartridge.
4. Install the correct print cartridge.
5. Close image transfer unit and then close
the top and front covers.
DATA RECEIVED
To print last page press Go
alternates with
Ready
To print last page press Go
The printer received data and is waiting for a
form feed. When the printer receives another
file, the message should disappear.
Press to continue printing.
Date/Time Prompt for setting the printer date and time.
Default format is [YYYY]/[MMM]/[DD] [HH]-
[MM].
To change, press and follow the time and
date prompts.
DELETING PRIVATE JOBS The printer is deleting a private stored job. A
PIN is required to delete a private job.
No action necessary.
Deleting... X The printer is currently deleting the stored job. No action necessary.
DISK DEVICE
FAILURE
To clear press
alternates with
Ready
A device failure has occurred on the specified
drive. Printing may continue for jobs that do
not require access to the disk drive.
1. To clear the message, press the key.
2. If the message persists, remove and re-
install the EIO disk drive.
3. Turn the printer back on.
4. If the message still persists, replace the
EIO disk drive.
DISK FILE
OPERATION FAILED
To clear press
alternates with
Ready
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to download
a file to a non-existent directory). Printing may
continue.
1. To clear the message, press the
key.
2. If the message persists, turn the printer
off then on.
3. If the message reappears, there may be
a problem with the software application.
168 Chapter 8 Problem solving ENWW