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Cause and solution
Cause Solution
The interface cable is damaged or bad. Try using a different interface cable.
The power cable is loose. Disconnect and reconnect the power cable.
You are attempting to print a PCL job with the printer
configured for PostScript Emulation.
From the printer control panel, select the correct printer
personality, and then resend the print job.
You are attempting to print a PostScript job with the printer
configured for PCL.
From the printer control panel, select the correct printer
personality, and then resend the print job.
Partial printout
Table 8-20 Partial printout
Cause and solution
Cause
Solution
A memory error message appears on the printer control panel. 1. Free up printer memory by deleting unneeded
downloaded fonts, style sheets, and macros from printer
memory; or
2. Add more memory to the printer.
The file you are printing contains errors. Check the software application verify that the file does not
contain errors. To do so:
1. Print another file that you know is error-free from within
the same application; or
2. Print the file from another application.
Guidelines for printing with different fonts
●
The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode.
●
To conserve printer memory, download only those fonts that are needed.
●
If you require several downloaded fonts, consider installing additional printer memory.
Some software applications automatically download fonts at the beginning of each print job. It might be
possible to configure those applications to download only soft fonts that are not already resident in the
printer.
Table 8-19 Erratic, missing characters or interrupted printout (continued)
204 Chapter 8 Problem solving ENWW