Filter
Top Products
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility.
Cause Solution
The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: Library/
Printers/PPDs/Contents/Resources/<lang>.lproj,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.
The printer might not be ready. Make sure that the cables are connected correctly, the printer is on,
and the ready light is on. If you are connecting through a USB or
Ethernet hub, try connecting directly to the computer or use a different
port.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.
A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs.
The wrong printer name or IP address is being used. Another printer
with the same or similar name, IP address, or Bonjour host name
might have received your print job.
Print a configuration page in order to check the printer name, IP
address, or Bonjour host name. Verify that the name, IP address, or
Bonjour host name on the configuration page matches the printer
name, IP address, or Bonjour host name in the Print Center or Printer
Setup Utility.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to
the printer before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
Table 8-25 Problems with Mac OS X (continued)
208 Chapter 8 Problem solving ENWW