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Control panel message Description Recommended action
INCOMPATIBLE SUPPLIES
alternates with
For status press
The supplies gauge will display the
consumption levels of print cartridges.
At least two supplies are installed that are not
intended for use in this device.
1. Press to access the SUPPLIES
STATUS menu.
2. Press
and to highlight the specific
supply that has a problem.
3.
Press
to view help for the supply.
4. Press
and to step through the
instructions.
Incorrect PIN The wrong PIN was entered. After three
incorrect PIN entries, the printer will return
to Ready.
Re-enter PIN correctly.
Initializing
permanent storage
Displayed when the printer is turned on to
show that permanent storage is being
initialized.
No action necessary.
Initializing... This message is displayed when the printer
is turned on, as soon as the individual tasks
begin initialization.
No action necessary.
INSERT OR CLOSE
TRAY X
For help press
Tray XX must be inserted or closed before the
current job can be printed.
Close the tray indicated.
INSTALL FUSER The fuser is not installed or is not installed
correctly.
Confirm that the fuser is installed in the printer
and is fully seated.
Press
to see step by step information.
INSTALL SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print cartridges.
At least one supply item is missing or is not
correctly seated in the printer and another
supply item is missing, incorrectly placed,
out, or low. Insert the supply item or make
sure the installed supply item is fully seated.
1. Press to access the SUPPLIES
STATUS menu.
2. Press
and to highlight the specific
supply that has a problem.
3.
Press
to view help for the supply.
4. Press
and to step through the
instructions.
INSTALL TRANSFER UNIT The transfer unit is not installed or is not
installed correctly.
1. Press to access the SUPPLIES
STATUS menu.
2. Press to highlight the transfer unit.
3.
Press
to view help.
4. Press
and to step through the
instructions.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA
For help press
alternates with
Device
The device does not have enough memory to
load the data, such as fonts or macros from
the location specified. Device can be one of
the following:
INTERNAL = ROM directly on the formatter
board
CARD SLOT X = font card in slot X
1. To use the device without the data,
press
.
2. To solve the problem, add more
memory to the device. DDR SDRAM
Memory: 128MB, (Q2630A) or 256MB
(Q2631A).
170 Chapter 8 Problem solving ENWW