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Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.
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Is the printer connected to power?
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Is the printer in the Ready state?
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Are all necessary cables connected?
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Are any messages displayed on the control panel?
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Was a genuine HP supply installed?
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Were recently replaced print cartridges installed correctly?
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Were recently installed supplies (image fuser kit, image transfer kit) installed correctly?
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Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see
http://www.hp.com/support/ljcp4005.
For additional information on installation and setup of the printer, see the getting started guide for this
printer.
154 Chapter 8 Problem solving ENWW