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Log
Note: If a level higher than Error is selected, the status should be cleared frequently by the administrator.
In addition to the three view levels the administrator can select that all status information be logged or turn off all status
information logging completely. The system default is ‘None’; however to reduce registry use, the administrator may
want to select ‘None’ after verifying the configuration. Tap the Clear button to clear the status information from the reg-
istry.
•None
• Error
• Processing
• Extended
•All
Save As
When the 'Save As'… button is selected, a standard 'Save As' dialog screen is displayed. Specify the path and file-
name. If the filename exists, the user is prompted whether the file should be overwritten. If the file does not exist, it is
created.
AppLock Help
Issue:
The MX9 won’t switch from Administration mode to end-user mode.
Solution:
• If the configuration is valid for one application but not the other, the switch to end-user mode fails. AppLock stays in
Administration mode and is stopped until the Administrator password is entered.
• If two copies of the same application are configured, but the application only allows one copy to run at a time, for example
Microsoft Word and RFTerm, the switch to end-user fails. AppLock stays in Administration mode and is stopped until the
Administrator password is entered.
Issue:
The hotkey sequence needed is not allowed. What does this mean?
Solution:
When the Administrator is selecting a hotkey sequence to use when switching user modes, they are not allowed to enter
key combinations that are reserved by installed software applications. Honeywell has validated RFTerm key combinations
ONLY.
When RFTerm is installed on the mobile device and an RFTerm restricted key sequence is specified as a hotkey sequence
by the Administrator, the following error message is displayed in a message box:
Selected hotkey is not allowed. Please reenter.
When RFTerm is not installed on the mobile device, the RFTerm keys are not restricted from use.
Issue:
Can’t locate the password that has been set by the administrator?
Solution:
Contact Technical Assistance (page 15-1) for administrator password help.