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AppLock Error Messages
Any messages whose first word ends in ‘ing’ is output prior to the action described in the message. For example, “Switching to
admin-hotkey press” is logged after the administrator has pressed the hotkey but prior to starting the switch process.
For all operations that can result in an error, an Error level message is displayed when a failure occurs. These messages contain
the word “failure”. These messages have a partner Extended level message that is logged which contains the word “OK” if the
action completed successfully rather than with an error.
For processing level messages, “Enter…” is logged at the beginning of the function specified in the message and “Exit…” is
logged at the end (just before the return) of the function specified in the message.
Message Explanation and/or corrective action Level
Error reading hotkey The hotkey is read but not required by AppLock. LOG_EX
Error reading hotkey; using default A hotkey is required. If there is a failure reading the
hotkey, the internal factory default is used.
LOG_ERROR
App Command Line= <Command line> Command line of the application being locked LOG_PROCESSING
App= <Application name> Name of the application being locked LOG_PROCESSING
dwProcessID= <#> Device ID of the application being locked LOG_EX
Encrypt exported key len <#> Size of encrypt export key LOG_EX
Encrypt password length= <#> The length of the encrypted password. LOG_EX
Encrypted data len <#> Length of the encrypted password LOG_EX
hProcess= <#> Handle of the application being locked LOG_EX
Key pressed = <#> A key has been pressed and trapped by the hotkey
processing.
LOG_EX
***************** The status information is being saved to a file and
the file has been opened successfully.
LOG_EX
Address of keyboard hook procedure
failure
AppLock found the kbdhook.dll, but was unable to
get the address of the initialization procedure. For
some reason the dll is corrupted. Look in the
\Windows directory for kbdhook.dll. If it exists,
delete it. Also delete AppLock.exe from the
\Windows directory and reboot the unit. Deleting
AppLock.exe triggers the AppLock system to reload.
LOG_ERROR
Address of keyboard hook procedure OK AppLock successfully retrieved the address of the
keyboard filter initialization procedure.
LOG_EX
Alt pressed The Alt key has been pressed and trapped by the
HotKey processing.
LOG_EX
Alt Processing the hotkey and backdoor entry LOG_EX
Application handle search failure The application being locked did not complete
initialization.
LOG_ERROR
Application handle search OK The application initialized itself successfully LOG_ERROR
Application load failure The application could not be launched by AppLock;
the application could not be found or is corrupted.
LOG_ERROR
Backdoor message received The backdoor keys have been pressed. The
backdoor hotkeys provide a method for customer
service to get a user back into their system without
editing the registry or reloading the device.
LOG_PROCESSING