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Diagnostic Information 2-35
5016-001
Base Printer Service Checks
Bypass Tray (Multipurpose Tray) Service Check
Note: The multipurpose tray holds up to 50 sheets of paper. You
only feed transparencies from the multipurpose tray and tray 1.
Set the paper type to "transparency" from the paper menu when
checking for transparency feeding and print quality problems.
Set the paper type to "envelopes" from the paper menu when
checking for envelope feeding and print quality problems.
Set the paper type to "labels" from the paper menu when checking
for label feeding and print quality problems.
Set the paper type to "paper" from the paper menu when checking
for paper feeding and print quality problems.
Multipurpose Tray Symptom Chart
A Media does not feed from MPT, 250 paper jam message displays.
B Media tries to feed from the MPT tray, 250 paper jam message
may display.
C Transparencies do not feed from the MPT.
D Transparencies are not detected in the MPT.
E Labels do not feed from the MPT.
F Card stock does not feed from the MPT.
G Double feeding from the MPT tray.
Be sure that media is feeding from tray 1 before proceeding with this
service check. If media is not feeding properly, go to the “Tray 1
(Integrated Tray) Service Check” on page 2-99.