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2-30 Service Manual
5016-001
Operator Panel Symptom Table
Paper Feed Symptom Table
Symptom Action
Operator panel - one or more
buttons do not work.
Go to the “Operator Panel Buttons
Service Check” on page 2-65.
Operator panel - display is blank
and the printer beeps five times.
Go to the “Operator Panel Service
Check” on page 2-64.
Operator panel - display is blank
and the printer does not beep.
Replace the operator panel. Go to
the “Operator Panel Cover
Removal” on page 4-3.
Operator panel continuously
displays all diamonds and beeps
five times.
Go to the “Operator Panel Service
Check” on page 2-64.
Symptom Action
Paper does not feed from the
integrated tray 1.
Go to the “Paper Feed Service
Check” on page 2-68.
Paper jam:
• ITM area
• In fuser assembly
• In exit assembly
• 201 displays
• 202 displays
Go to the “Paper Feed Service
Check” on page 2-68.
Printer does not feed media
correctly from multipurpose tray.
Go to the “Bypass Tray
(Multipurpose Tray) Service
Check” on page 2-35.
Printer does not detect:
• Media in tray 1
• Level of media in tray 1
• Size of media in tray 1
• Presence of tray 1
Go to the “Tray 1 (Integrated Tray)
Service Check” on page 2-99.