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2-28 Service Manual
5016-001
Symptom Tables
Base Printer Symptom Table
Symptom Action
Operator panel - One or more
buttons do not work.
Go to the “Operator Panel Buttons
Service Check” on page 2-65.
Operator panel - Display is blank.
Printer sounds 5 beeps.
Go to the “Operator Panel Service
Check” on page 2-64.
Operator Panel - Display is blank.
Printer does not emit 5 beeps.
Replace the operator panel
assembly.
Operator panel continuously
displays all diamonds - 5 beeps.
Go to the “Operator Panel Service
Check” on page 2-64.
Paper feed problems - Base
printer or Integrated 250 Paper
Tray.
Go to the “Paper Feed Service
Check” on page 2-68.
Paper jams
Duplex option not installed.
Go to the “Paper Feed Service
Check” on page 2-68.
Paper jams
Duplex option installed.
Go to the “Duplex Unit Option
Service Check” on page 2-120.
Print quality - Black page. Go to “All Black or Color Page
Service Check” on page 2-80.
Print quality - Blank page. Go to “All Blank Page Service
Check” on page 2-81.
Print quality - Light print. Go to “Low Image Density Service
Check” on page 2-87.
Print quality - Background. Go to “Background Service
Check” on page 2-82.
Print quality - Residual image. Go to “Residual Image Service
Check” on page 2-90.
Print quality - Skew. Go to the “Paper Feed Service
Check” on page 2-68.
Print quality - Banding. Go to “White Lines or Bands
Service Check” on page 2-92.