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2-48 Service Manual
5016-001
Developer/Paper Feed Motor Service Check
Service Error Code 911 displayed.
Whenever a 911 service error code displays, this indicates a
problem with the developer/paper feed motor, or motor circuits.
Note: Excessive gear or motor noise is usually caused by a
defective motor assembly or engine board.
FRU Action
1 Fuser Block
Assembly
Check the paper feed parts in the fuser drive
assembly for excessive noise or vibration.
Look for loose or worn paper feed parts.
• If problems exist, repair or replace the fuser
block assembly.
• If excessive noise or vibrations exist in the
motor assembly, replace the developer/
paper feed motor assembly.
• If no problem is located for paper feed
parts, the problem may be the engine
board assembly.