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Diagnostic Information 2-91
5016-001
Skew Service Check
Toner on Backside of Page Service Check
Note: Loose toner, in the paper path, carried on the backside of
paper, may cause this condition.
FRU Action
1 Multipurpose
Tr ay
Be sure the paper is properly placed in the
multipupose tray.
2 Paper Guides Be sure the paper is properly positioned against
the paper guides, in the paper tray.
FRU Action
1Loose Toner in
Printer
Check for signs of excessive toner in the printer
that might be picked up by the media and carried
through the printer.
2 Transfer Roll Check and replace the transfer roll, if excessive
toner or dirt is found on the roll.
3 Cleaning Unit Check the cleaning unit for signs of contamination.
If contamination exists, replace the cleaning unit.
4 Fuser Assembly Check the fuser hot roll, backup roll and inside the
fuser assembly for signs of loose toner or toner
which could adhere to the backside of the media.
Replace the fuser assembly, if toner cannot be
removed from the fuser.