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Diagnostic Information 2-13
5016-001
User Attendance Messages
Message Status Action
Close Door The printer’s front cover,
fuser cover, or cartridge
cover is open.
Close the printer’s front
cover, fuser cover, or
cartridge cover.
Insert Tray x The tray is not inserted. Insert the tray indicated (tray
1, 2, or 3).
Change Media The printer is requesting a
different size or type
media than what it detects
is in the identified tray
(tray 1, 2, 3, or the
multipurpose feeder). The
message displays either
the custom media name
defined using the
MarkVision utility, the
media size, or the media
size and type it is looking
for.
To clear the message:
If the correct paper type is
loaded in the tray (but the
Paper Type setting was not
changed from the operator
panel), press
Go to continue
printing.
Press
Select to ignore the
request and print on the
media already installed in
the tray.
Load media of the
requested size and type in
the tray indicated.
To cancel the print job.
• Press
Menu> or <Menu.
The Job Menu is
displayed.
• Press
Menu> or <Menu
until Cancel Job appears
on the second line.
• Press
Select.