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Diagnostic Information 2-63
5016-001
New Toner Cartridge Detection Service Check
This symptom may require replacement of one or more customer
replaceable units, designated as supplies or maintenance items,
which are the responsibility of the customer. With the customer’s
permission, if available, try new print cartridges.
A new cartridge contains a reflector attached to the new cartridge
detect lever, mounted inside the cartridge. The reflector reflects light,
emitted from the new cartridge detect sensor, back to the sensor,
detecting the cartridge. Once the cartridge has been used, the lever
moves one turn, allowing no additional reflections.
FRU Action
1 Toner Cartridge Try a new cartridge.
2 New Cartridge
Detect/Toner
Level Sensor
Assembly
Engine Board
TE Cable
Check the sensor for signs of toner, paper dust or
other contamination on the sensor. Remove
contaminants which might prevent light from
reaching the sensor. If the sensor is clean, replace
the FRU's in the following order:
1. New cartridge detect/toner level sensor
assembly
2. Engine board
3. TE cable