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2-68 Service Manual
5016-001
Paper Feed Service Check
Paper jam messages 201 and 202 display when a timing problem
with media exists, either not arriving or leaving the paper pass or exit
sensors within the specified time.
When a 201 paper jam message displays, the media has not
completely passed over the paper pass sensor. When a 202 paper
jam message displays, media has exited the paper pass sensor, but
has not reached or exited the exit sensor.
Paper Feed Symptom Table
Paper jam 201 displays when media is detected and fed from tray x,
or paper jams between tray x and the exit sensor. If the registration
roller in the base printer is not turning, go to A.
Paper jam 201 displays when media is detected and fed from tray x
or paper jams between tray x and the exit sensor. If the registration
roller in the base printer is turning, go to B.
Paper jam 202 displays when media is detected and fed from tray x,
or paper jams after passing the paper sensor. Go to C.
A 201 Paper Jam Indicates the registration roller in the base printer
is not turning.
Note: Operation of the registration roller clutch can be checked by
grounding pin 2 (orange lead) of the CRF cable. The clutch should
pick when the orange lead is grounded. If the clutch picks, go to step
1. If it does not pick, go to step 3.
FRU Action
1 Registration Roller
(in printer)
Be sure the registration roller in the base printer
is operating smoothly, with no binds. Check the
roller for signs of slick spots or contamination.
Repair as necessary.
2 Paper Feed Gear
Assembly
Check the paper feed gear assembly for proper
operation. If incorrect, check the developer
decrease gear, gear B28, the idler pulley and
idler pulley tension spring for binds, loose or
broken parts. If incorrect, repair as necessary.