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Diagnostic Information 2-99
5016-001
Tray 1 (Integrated Tray) Service Check
Note: If 242 or 243 paper jam message displays, go to the
“Options Service Checks” on page 2-106.
If a 230, 231or 232 paper jam message displays, go to the “Duplex
Unit Option Service Check” on page 2-120.
Tray 1 Symptom Chart
A It is difficult to remove tray 1.
B Tray 1 is correctly installed and Insert Tray 1 displays.
C 241 Paper Jam - Check Tray 1 displays and media does not
reach the pass through sensor.
D 241 Paper Jam - Check Tray 1 displays and media jams over
the pass through sensor.
E Paper size in tray 1 is not detected.
F Paper level in tray 1 is not detected.
G Media double feeds from tray 1.