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Diagnostic Information 2-101
5016-001
C 241 Paper Jam - Check Tray 1 displays and media jams, prior to
the pass through sensor.
FRU Action
1 Paper Tray 1 Check tray 1 for anything that might cause the
paper to jam in the tray, or prevent media from
exiting.
2 Paper Detect
Sensor
Paper
Detect Sensor
Board
Check the paper detect sensor lever (flag) in the
paper feed unit assembly for correct operation,
or if broken. Replace the lever (flag), if
necessary.
Check the paper detect sensor for correct
operation. If incorrect, replace the sensor.
3CST Cable
Engine Board
Check continuity of the cable.
• If incorrect, replace the cable.
• If correct, replace the engine board.
4 Paper Feed Roller
Paper Pick up
Roller
Pick up Gear
Pick up Roller
Idler Gears
Check the following paper feed parts for signs of
broken teeth, excessive wear, or binding:
• paper feed unit clutch.
• paper feed roller shaft, paper transfer roller
drive gear and paper feed roller.
• Paper transfer roller and paper transfer roller
idler gears.
• Paper pick up roller, paper pick up gear and
pick up roller idler gears.